*********** Call Centre & Admin Dept

<p>I have been asking for bond statements for the whole week, I have spoken to countless call centre agents - who keep relogging the same call and issuing a different ref number to the same request. My request for bond statements has been handed over to the team leader who also has not been able to assist at all. I dont understand why it takes so long to pull 3 bond statements, when I asked them why they dont email them quarterly - they do not have a response. </p> <p> </p> <p>It is absolutely disgusted from a reputable bank like Nedbank.</p>