*********** always!!!!!!!

Oh Nedbank where do I start? I am already ticked off with unwarranted charges on my statement but that's a story for another day. Today I will talk about how you wasted an hour of my valuable time in your Fordsburg branch. I received an sms to pick up my card so I went in today. I waited 25 minutes before asking loudly when I will be served (I was then sent to the next available teller). She couldn't find my card. She couldn't even find it on the system. This took over half an hour. I did noy yell at anyone there but I reslly wanted to. you should know the level of service and people are completely ***********. I had to prove I got the sms. I mean really. Do you think I left my work at a multi million dollar company just to waste my time at your branch? It's a NIGHTMARE to get there. There's no parking availble. It's not safe AT ALL. it's like going into a fish market that's on fire. And now I guess when they sort out their **** I will be expected to go back. This has happened to ALL us colleagues who had to go in for our cards. They refuse to help. Then can't find things. Then wont give things. We've had 5 people there already. It's actual bull****. I will change my bank and I will make the company change theirs too. Mark my words.