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<p>I was asked by Nedbank to come in and FICA. I went in and unfortunately I took the wrong document and could not fica. So the next day I went back handed over the coreect document and my ID. They went off, made a copy, gave back my original and ID and said I was now fica'd.</p> <p>Today I get a call to please bring in or email my ID as they do not have a copy. I refuse to go back or waste my time scanning and emailing for Nedbank's incompetency. If you're not happy, you can close my accounts andI'll move to another bank.</p>