Incompetency at Nedbank St Georges Branch in Cape Town

The incompetency in Nedbank St Georges Branch in Cape Town which I experience on Tuesday, 3 May, is frustrating me. Today is the 4th day I don’t have access to my money. I’m in a worse situation than I was before I went to this specific branch, at least, at the time, the bank card I had was working, as now I have two bank cards, none of them are working. The teller had a right attitude but not properly trained in the online banking system. The supervisor of the teller I met, is extremely *********** and have a nonchalant attitude. The complaint section is not efficient. I sent an e-mail on Wednesday morning, I had to phone them yesterday afternoon to determine the progress. Today, I had to phone again, the matter is not resolved even though all parties involved know very well that I don’t have access to the money, today is the 4th day. Ref No. ***9.