1 reviews | Active since May 2016
Incompetency!!!!!
<p>Oh Nedbank. Dealing with you is like banging one's head relentlessly against the wall. I have been in to the branch 100 times to confirm my cellphone number in order to make purchases with SMS authorisation (Approve it, etc). And yet here I am, unable to make an urgent purchase!!! Both my father and brother have started making the transition to FNB and I think I better follow. This is all unnecessary and a waste of valuable time. And clearly your tellers can't do their job. I want my number approved for sensitive transactions and I'm not going into any branch to do it. You have til the end of next week to do this otherwise adios. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Claudine activated it for me. I haven't made any purchases to test it out but will just trust that it works now. Many thanks.
Claudine activated it for me. I haven't made any purchases to test it out but will just trust that it works now. Many thanks.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Best regards,
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Best regards,