MM
Masonwabe M

1 reviews | Active since Nov 2017

01 Jun 2018, 08:41

Incompetency

Hello Peter

I seem to be facing the same problem on a monthly basis and honestly I’m getting tired of complaining.

My loan account with Nedbank was paid up on the 28th of March 2018. In April they debited and yet they told me my account had been closed, I reversed it. This month they did the same thing, deducted an amount of R237 (which was initially an additional amount I was paying to bring my account up to date). This is incompetency and this time I’m not converting my rating even after resolution.

Please advise.

0
Replies (1)
Nedbank
Nedbank's reply01 Jun 2018, 09:20
Official

Dear Masonwabe Mthombeni

We thank you for bringing this to our attention and regret any delays experienced. Our Resolution Manager will revert with an update.

Kind regards

Client Service Support

Best regards,