Incompetence!!!! ******!!!!!

I'm very unhappy with Nedbank Brooklyn service. We visited the branch on Wednesday 15/07/2020 to open a business bank account.

We were supposed to get feedback from our consultant within 5 working days to no success.

I called the branch on 22nd & 23rd of July 2020 to no success.

Our consultant, Duane Frost has our email address and contact details.

HOW LONG DOES IT TAKE TO OPEN A BUSINESS ACCOUNT? We're not being taken seriously here.

We visited the branch on the 15th of July 2020 and we where told our account was to be active within 5 days.

I personally called the branch on 23rd and 24th July 2020 to try and find out if Mr Duane "***********" Frost had opened our account. I was put on hold for 45min and when it finally got through Duane was so busy(even busy than the president) he never replies to emails.

We visited the branch today 24/07/2020 at 11am. We waited for the 2 hours for the ****** Duane Frost(Brooklyn Branch) again.

Consultant manager came and asked how he could help only to find out that out papers have never been processed at all. Such a ****ing waste of time and my ****ing efforts.

We moved to FNB and we got help. Our account was open and activated within 20min.

I DIDN'T LIKE HOW WHITE CLIENTS WERE CALLING IN AND ASKING FOR FAVOURS IN OUR PRESENCE AND THEY WERE BEING HELPED OVER THE PHONE WITH THEIR STATEMENTS SS FAVOURS. I GUESS BLACK LIVES DON'T MATTER.

I'VE NEVER EXPERIENCED SUCH A ****Y BEHAVIOR FROM A SO CALLED FINANCE INSTITUTION WHICH CLAIMS TO BR THE BEST... we'll I guess their best in ****** and being ***********.