Incompetence or ignorance.....

wow just saw the bad reviews for the last couple of days. Feel like mine is a waist of time now. Especially since Nedbank does not reply anyway and probably is not aware of their bad reputation. But here we go: 1.It took almost a year to get a sponsored card for my business. It was delivered to the wrong branch and I was not told that I cannot pick it up. Even as it is my account. So I still did not get it. 2. I took out a home loan with Nedbank and they approved it with the condition to open my private account with them. Here is the thing, after 6 months they were not able to open one. Emails are answered weeks later or not at all. The complaints department is nice but puts me back in touch with the same *********** people and all starts over again. The last complaint was ignored though, I guess they running out of excuses. 3. I also have problems looking at my statement for my credit card and phoned Nedbank twice and was told somebody will call me back. That was on the 26th of Feb and again on 2nd March, still waiting and the online banking still not working. I have also raised these and the other problems with my assigned banker, but guess what, I am being ignored again. All of the above I can prove with emails, in case Nedbank is trying to depute this appalling service. I soo regret to have taken my home loan with them which by the way I cannot access since they wont open an account for me.....