1 reviews | Active since Oct 2016
Incompetence of Nedbank staff and systems
I have been trying from the 19th of March to open a cheque and credit account. This seems to be too much of a task for the staff working at Nedbank as I still don't have a credit card. I had to submit payslips and bank statements 5 or 6 times and still no credit card. There is also no point in contacting the Client service department as they also take weeks to reply, and even then they do not offer solutions. And do not ask them to do debit order switching as this is also a 2 month task after which I just contacted the companies myself.
If you have an option, do not use Nedbank, as this is the worst experience that I have had ever. I have banked with Absa and FNB before, and have never experienced this much incompetence at any other bank.
