NB
Nomathongo B

1 reviews | Active since Aug 2016

18 Aug 2016, 07:58

Incompetence, Non-Follow up will bankrupt YOUR BANK

<p>I am appauled by the level of unprofessionalism and incompetence I received from KEITUMETSE MOKWENA of Nedbank MFC Innovations Group. This has resulted in me being hugely inconvinienced. Then her manager (ZETHU) has an audecity to tell me that there is nothing that can be done to fix the mess her subordinate did. Talk about covering up at whatever cost.</p> <p>I am dissapointed and disgusted by the treatment I have received from this business. And they have a nerve to offer me another product to buy!!! Really!!!</p>

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Replies (1)
Nedbank
Nedbank's reply18 Aug 2016, 13:07
Official

Dear Nomathongo,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team