1 reviews | Active since Nov 2016
Incompetence is Expensive
<p>On 04 May 2017 I sent an email to Nedbank ********** requesting for the second time that my NedLife debit order be changed to the 2nd or 3rd of each month. </p> <p> </p> <p>And received a sms on 10 May "Nedgroup Life. We have been notified of your request to amend your policy and will let you know if any further information is required."</p> <p> </p> <p>Lo and Behold the debit order went through and returned this morning. </p> <p> </p> <p>Still no result. I am NOT payin g the charge.</p>
Dear Pamela
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Pamela
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team