Incompetence has no end

Since July I have tried to open a Nedbank savings account. Completed application online and received an sms that I must go to a nearest branch with ID and proof of address.

I have been to your Brooklyn branch THREE times. Each time they have no record and dont know anything. besides saying come in a few days time as the sms is sometimes too fast.

Today again NOTHING - Now I get told I can do the application at the Branch!! What is the point of online applications. *********** idiots