tP
thireshan P

1 reviews | Active since Aug 2009

04 Aug 2016, 06:45

Incompetence

<p>I called me nedbank on sat as they to remove an incorrect debit order from my account and they debited the monies,I spoke to a lady monique then her manager and they said to me by Monday 01 /08/2016 customer services will call me and get everything sorted out.today is 04/08/2016 and nothing has happened.i am now going to also put a public article about them!!!!!</p>

0
Replies (1)
Nedbank
Nedbank's reply04 Aug 2016, 08:32
Official

Dear Thireshan,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team