Incompetance

App**** for a Home loan and was awarded a 100% bond approval on the 3 March 2015. There were some queries regarding salary which were answered and this was accepted by Nedbank as per insert taken from their email \Sorry for the confusion we pride ourselves at Nedbank not to lose clients after extensive negotiations with credit we managed to get them to review the application as is. I am sorry for the issues we may have caused if client accepts ours and attorney is on our panel we will instruct them to save client wasted cost ". An approval was then re issued on the 25 March 2015 and they were going to instruct their attorney's. Curiously we told them that we were going to cancel the deal and go with FNB. We were given the same bond rate by both banks "