VB
Vee B

1 reviews | Active since Jan 2014

05 Jul 2016, 11:33

Incapable staff

<p>I have changed jobs almost a year ago, therefore my salary date has changed. I have been calling for months now to have my debit order date changed. Everytime I call, I get assured that it will be done and from the next debit order date it will be changed accordingly. Until date it has not been done, and Im still getting calls about the same thing at every month end, and then I sort it out again and then the following month its the same story all over again. Getting tired of talking to them about the same thing!</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply05 Jul 2016, 12:07
Official

Dear Ashveeta,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team