In some respects, Nedbank stinks...

I'm getting fed up with Nedbank charging me for services, when they don't communicate properly. A month ago they charged me for a cash deposit, through an ATM, because I had made two deposits in one billing cycle - without my even knowing what my billing cycle is! After I kicked up a fuss, they refunded me. Now, a couple of days ago, I tried to get a one-month statement, required for a new investment. None of the ATMs would provide me with this ( I tried about 8 times). The woman at reception suggested that I see whether I could get a three-month statement. I tried, and it worked. Now, I have been billed R52.00, presumably for the numerous failed attempts to get a one month statement. This has happened to me before: I had to go to Nedbank at Ferndale on Republic to get the R52.00 charge reversed. As though we have nothing better to do, than queue, to remedy a bank mistake.