In a nutshell this is a Nedbank security issue.

My internet banking facility has being locked yet again!!!! Now I have the painful, risky task of going to a branch to clear the hold with new passwords and cell phone number. Someone appantly tried to do a sim swop??? Then tried to load some kind of Money app??? I have no idea what all of this is. Question1: Why am I being charged for services unable to be rendered because of Nedbank's lack of security? Question2: How safe are account holders money with Nedbank? Question3: Is someone going to fix this, or should I close the account? Someone please shock me by replying with intelligent answers. Regards Very unhappy customer.