Impossible to get hold of anyone that can assist

<p>I am going to be retrenched in the next couple of months and know that I will not be able to afford my house any longer. Last week wednesday 14/06/2017 I filled in the contact form on your website requesting info about the nedbank assisted sales programme. On Monday 19/06/2017 I called your call center informing them of my situation and asking about the programme. I was eventually transferred to the sales dept where the lady informed me that I must send an email to ********** and that she does not have a telephone number I could call. I again sent an email on Monday 19/06/2017. </p> <p>To date I have not heard anything from Nedbank. Not even an email to confirm receipt of my query... Now everyone tells you to approach the banks BEFORE you end up in trouble, but the banks makes it impossible due to me being unable to get hold of anyone to assist. I am already in dire straits and having to wait WEEKS for any reply is not making it any easier. Hello Peter is now my last attempt to get through to someone at Nedbank to assist. </p>