AB
Anneline B
1 reviews | Active since Jun 2016
24 Aug 2018, 16:30
Imali not working - 2 days - no resolution from 2 operators
I have sent imali to my phone number. The money has gone out but I am unable to withdraw it. I continuously get an error reading: Auth Code 05, transaction cancelled.
I called the Nedbank call center twice, both operators confirmed the imali was available but were unable to help me or tell me why I could not withdraw the money.
It has been 2 days and 2 operators and Nedbank has not resolved my issue.
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
25 Aug 2018, 05:33Dear Anneline
Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
Nedbank's reply25 Aug 2018, 05:33
Official
Dear Anneline
Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
AB
Anneline B's updateReviewer Update
27 Aug 2018, 09:41No one from Nedbank has contacted me.
AB
Anneline B's update27 Aug 2018, 09:41
Reviewer Update
No one from Nedbank has contacted me.
AB
Anneline B's updateReviewer Update
28 Aug 2018, 14:20Hi
Has there been any feedback on this?
Anneline
AB
Anneline B's update28 Aug 2018, 14:20
Reviewer Update
Hi
Has there been any feedback on this?
Anneline