I’m just mad

I’m just upset I asked nedbank to contact me last week Thursday and they have not, there are odd transactions that are happening on my account as I am out of the country and no one is helping me, I have funds that I wish to move to my other accounts and things I need to pay but I cannot because of Nedbank , and my name is affected on ITC , my email is : *** , my current cellphone number is +***37, I informed the bank that I will be abroad , if I am out of reach may I have a online video call with whomever that can help me, even if it means I have a whatsapp call with my South African number ***