kN
khululiwe N

1 reviews | Active since Jul 2015

08 Dec 2015, 13:36

Im highly inconvinienced

Last week 2/12/2015 i went to a branch to close and investment account ,i gave all the information and was told the money will be in my fnb acc within 48,i called in on friday and i was told it will be in later TODAY THE MONEY IS STILL NOT IN AND ITS MORE THAN 3DAYS!I dont get what could be so difficult.i called just now and im told i must go to the branch i mean REALY????I HAVE A JOB I NEED TO BE AT WORK HENCE I TOOK TIME TO GO TO THE BRANCH NOW I MUST GO BACK!!!!i want my money people...

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Replies (1)
Nedbank
Nedbank's reply08 Dec 2015, 13:47
Official
Hello khulu910,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team