I'm a very in happy customer, spoke to Nicholas at MFC collections and he was so rude refusing to make a payment arrangement in my account and providing banking details for me to make a payment today. I told him that I was unemployed since October and got

I'm a very in happy customer, spoke to Nicholas at MFC collections and he was so rude refusing to make a payment arrangement in my account and providing banking details for me to make a payment today. I told him that I was unemployed since October and got a job now and want to change my banking details and make payment as well as making an arrangement for MFC to take the arrears this month from my account. He was so rude and then I asked him what must I do if I was seeking employment which I found now. So my airtime ran out I tried to get airtime again called back a lady assisted and transferred me then a guy answers and drop the call. How pathetic can this be. We living in SA where we struggle to get work and pay debt. Now that we willing stupid agents comes and threaten me and refuse to take my money. I want to speak to a manager please or I'll raise this at the ombudsman.