YA
Yolande A

1 reviews | Active since Jan 2011

07 Mar 2016, 11:30

Illiterate or just plain stupid

How is it possible that the postal address on my bank statement is totally wrong after I had to complete a form with all my details. Are the employees illiterate? I would also like an explanation where they get the address details from that appears on my statement and who is responsible!

0
Replies (1)
Nedbank
Nedbank's reply07 Mar 2016, 12:42
Official
Hello yackermann,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team