1 reviews | Active since Jun 2016
******* blocking of accounts
<p>To add to my previous post about Nedbank blocking my account with no correspondance that they were going to , I now am getting calls from ALL of the companies that have to debit my account , saying that my account is frozen and they cannot debit me which means I will be double debited next month. </p> <p> </p> <p>If no compensation is given for this "Technical error"which apparently cannot be reversed within the next 2 to 3 days I will definitely be moving to a new bank as soon as possible.</p>
Dear Tamsin,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Tamsin,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
After posting my complaint , Pamela called me from the branch in Durban and sorted out the problem within minutes. I am very happy with the service I recieved from her. Nedbank is a great bank however the individual branches could use some work in customer service area. Took 3 phone calls and a complaint on this site to finally be told what had happened.
After posting my complaint , Pamela called me from the branch in Durban and sorted out the problem within minutes. I am very happy with the service I recieved from her. Nedbank is a great bank however the individual branches could use some work in customer service area. Took 3 phone calls and a complaint on this site to finally be told what had happened.