IGNORING MY DOWNGRADE INSTRUCTION I SIGNED FOR

COMPLAINT !<br> <br> Hi I am Very ****ed coz I especially went into Nedbank cresta a Month ago requesting a Downgrade to nedbank Keyona from my current nedbank savy plus account, and I completed and signed All of the docs required by me on that same day. The service consultant even gave me a New debit card !<br> <br> Yet the last time i recently checked, my nedbank current account is Still the savy plus with the higher fees I cannot afford to pay anymore. This is Why I took the time and trouble to come into the branch on a Sunday morning requesting the Downgrade !<br> <br> Allso I am Very Cheesed off that you keep sending me letters saying my nedbank account is over limit when Everytime I check online your Online banking system Shows I am Not !<br> <br> Therefore I will come close my account Totally this coming weekend