Ignoring debit order date instruction 2

This originates from my previous complaint against Nedbank end of January 2016, where they made an unscheduled deduction from my bank account with attempts already on 22 January 2016. As a result of my complaint, they sent an e-mail [Email Removed] promising that the debit order date was successfully changed to the 1st of every month, effective 1 March 2016. I was horrified when they made a double deduction on 25 February 2016 (even though I never missed a payment). My bank statement also shows an attempted deduction on 13 Feb already and a further two attempts on 20 Feb! This proofs that Nedbank does not care at all and simply cannot be trusted! The funds in my bank account, was destined to pay an Installer for replacement of my electric gate motor (an agreement Nedbank forced me now, to break). I also plan to lodge complaints with the Banking Ombud and also the Advertising Standards Commission for false or misleading advertising.