1 reviews | Active since Mar 2010

04 Aug 2015, 07:23

Ignore customer

Dear Charlotte and Dion.<br> <br> I have sent you both a detailed email yesterday requesting and assistance, instead of a reply I received silence and an email from Kobus Scheepers stating he was \The Bank instructed me to repossess the vehicle today""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;880132;720811;23;2;0;1;0;0;2;15/08/04 8:32;160;NULL;15/07/27 7:36;15/08/04 5:52;informing a fleetowner vehicle involved crash ;5,71E+12;Nick Vlok ;***;Good Morning Mr Vlok<br> <br> Yet again I was disrupted with a telephone call from your computer that one of my vehicles was involved in a crash situation. This was a second time that I was informed in less than a week and when I eventually recover from shock I was informed that my vehicle is stationary. Your systems and units does not work and is sending wrong information. <br> <br> With my pressure and stress from work I do not need these phone calls. Especially on a Monday morning before 8 am. <br> <br> This was the 3 rd occurrence in total that this has happened. Under no circumstances acceptable. <br> <br> I am cancelling your contract with immediate effect. <br> <br> I request that you remove the equipment from all my vehicles instantaneously.<br> <br> Furthermore I will advise my insurance about all these issues. <br> <br> I was contacted By Mr Vlok MD. His Ceo Hein Jordt did not move a finger. Not interested in his remedy. I tried to stop the debit order without any avail. <br> <br> I will approach bank ombudsman to cancel my debit order. These people make promises and their systems malfunction. Do not support them. They are bad news.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;877149;164;14;2;0;1;0;0;2;15/08/07 10:23;160;NULL;15/07/29 0:00;15/08/04 7:43;Boardmans Struggle Continues...;8,31E+12;;***;After my first report which was a real last resort I was sure Boardmans would rectify the situation. They gave a very kind response and offered a more helpful call center number. I phoned them last week Wednesday and they apologised saying it's unacceptable that I have not been reimbursed or received any feedback regarding the broken stock I received and the 4 items I have not received which I purchased online a month ago. They said I have been moved to a priority list and will be contacted that very day. Well it's Monday. Still no news. I am totally hopeless.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;508633;704391;9;5;0;1;0;0;5;15/08/05 16:05;160;NULL;15/08/04 15:22;15/08/04 13:25;Best service ;***9;Maitumelo;***;She gave me service ever for the first time in Miway, ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;423072;807;14;2;0;1;0;0;2;15/08/05 13:08;160;NULL;15/08/05 12:22;15/08/05 10:28;Terrible service from Game in Trade Route mall;8,30E+12;;***;I have never had problems with Game Stores, but the 1 in trade route mall, lenasia, jhb south is terrible. I went to the mall on Sunday 2 August 2015. Whilst in the Electronics department, I checked for a Tablet for samsung. found it but no price, stood looking around fo over 20 minutes, no staff to assist. Went to a counter, lady works for games but having a grand convo with another employee and just ignored me. Went to buy Coke on special, no stock on floor, no employees around. Went to info desk to complain, and found all the staff that were missing. All standing at info desk having a party. Asked for manager, the lady at info told me manager is busy and just left me standing there like a fool. <br> <br> Now I do not have the cokes, I still do not know the price of the tablet, and think that maybe I should not be supporting game at all anymore. I should have just gone to makro or something.... Utterly disgusted;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;334930;188;16;2;0;1;0;0;2;15/08/05 14:04;160;NULL;15/08/05 8:19;15/08/05 11:24;iPhone Repairs or Lack thereof ;9,00E+12;;***;Cell C want to charge me R6700 to replace my phone with a REFURBISHED model which only has a 3 MONTH warranty. Please understand my frustration as the phone that was sent in was a REFURBISHED unit just a few months out of warranty...<br> <br> Why bother calling it a repairs department if you cannot repair a phone?<br> <br> You have lost yourself a customer, I will no longer be using cell c and will certainly not be taking out a contract again.<br> <br> Time to change to a better Network like Vodacom.<br> Thanks for nothing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;326873;33;1;2;0;1;0;0;2;15/08/05 14:29;160;NULL;15/08/05 13:19;15/08/05 11:49;Our society money is blocked;***;Tumelo Ntlha;***;We have a club account with FNB with 3 signatories that are allowed to withdraw money. one of the signatories has left the club because he has lost his job and can not afford to pay his monthly burial fees. he asked us (the societ to give his contributions back. since this can not be done by the society, he does not want to come to the bank to assit us in replacing him. this is turn puts the whole club at risk as we can not withdraw any monies should we have death within the club. we need this person replaced and we were told we need him to come to the bank, or the other option will be for the chairperson to write the letter and all themembers to sign. we did that and when we got to the bank today we were told the letter needs to be typed and all members to sign. our money is still locked and the society is at risk PLEASE HELP! The society now needs to move the funds to another bank because of this. We are being sent up and down. we can not take this. people have to be off work to get to the bank and they are still being sent back and forth ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;305940;765374;14;2;0;1;0;0;2;15/08/05 17:48;160;NULL;15/08/05 16:56;15/08/05 15:08;3 days for parcel from joburg to pta;***;;***;I ordered dog food and some cds from takealot. The dog food was available at joburg the cds were in cape town. After 2 days, I received part of my parcel. The stuff from cape town, the dog food, the stuff that is actually required based on a time frame was nowhere in sight. I phoned takealot, only to be told that they will escalate. This morning I received an sms that the remainder would be delivered today. At 4pm, nothing happened. I phoned mr delivery who handles the deliveries, only to be told that its out for delivery and I must speak to skynet to find out when it will be delivered. Phoned takealot again, only to be told that they will escalate yet again. Phoned skynet, only to be told that the parcel is sitting in their warehouse. 3 Days for a parcel from Joburg to Pretoria. And then they threw the phone down in my ear. Phoned Takealot yet again to take it up with them. And their answer yet again......they will escalate. So guess what. Still have not received my parcel, and according to takealot the chances are slim that I will receive it today. But I need not fear, they have escalated it (they have been escalating for 2 days now). Pathetic service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;815701;85;16;2;0;1;0;0;2;15/08/11 10:51;160;NULL;15/08/06 9:18;15/08/06 8:11;NO RESPONSE FROM ALTECH AUTOPAGE-***;8,01E+11;altech autopage;***;i HAD NO RESPONSE FROM ALTECH AUTOPAGE .THIS WAS THE REFERENCE NUMBER FOR MY FIRST COMPLAINT ***. ON THE 7 TH OF JULY ..ALL THEY SENT ME WAS A ITEMISED BILLING THAT DID NOT PROVE ANYTHING . ALL THE BILLING WAS CHARGED FOR JUST 1 DAY..IMPOSSIBLE. THE CARD WAS NOT EVEN USED..IF YOU LOOK AT THE TIMES , YOU WILL SEE FOR 20 MINUTES ..I WAS CHARGED OVER R500.00. I WISH I COULD CANCELL MY CONTRACT. THIS IS THE WORST COMPANY TO DEAL WITH.THEY SUPPOSE TO MAKE LIFE SIMPLER<br> <br> 2015-06-03 03:51:01 PM mymtn mymtn Unallocated GPRS MTN Weekday Peak MTN - MTN 282782 KB R 113.99<br> 2015-06-03 04:09:07 PM mymtn mymtn Unallocated GPRS MTN Weekday Peak MTN - MTN 24 KB R 0.03<br> 2015-06-03 04:10:06 PM mymtn mymtn Unallocated GPRS MTN Weekday Peak MTN - MTN 320203 KB R 271.55<br> 2015-06-03 04:24:25 PM mymtn mymtn Unallocated GPRS MTN Weekday Peak MTN - MTN 319709 KB R 271.14<br> 2015-06-03 04:39:49 PM mymtn mymtn Unallocated GPRS MTN Weekday Peak MTN - MTN 31134 KB R 26.41.. I WILL LIKE MY REFUND<br> <br> "

0
Replies (1)
Nedbank
Nedbank's reply04 Aug 2015, 08:03
Official
Hello TheMedia,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team