ED
EDINGTON D

1 reviews | Active since Nov 2013

28 Aug 2017, 10:15

******** stuff

Called Nedbank for the first time today to get some advise on my investment account because am failing to add funds to the account and give me a 'no additional deposits allowed) comment. Surprisingly no-one know why its saying that, and these are the people we entrust our funds with. Spoke first with investment department who transferred me to customer care then do online banking. Seems like this bank is ****ed up. So disappointed

0
Replies (4)
Nedbank
Nedbank's reply28 Aug 2017, 10:26
Official

Dear Edington

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply29 Aug 2017, 09:29
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,

ED
EDINGTON D's update29 Aug 2017, 09:47
Reviewer Update
Thanks to Nicolas Govender, its resolved now
Nedbank
Nedbank's reply29 Aug 2017, 09:56
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.

Best regards,