Ignorance to fulfill request

<p>I requested on 26/09/2016 by letter to Nedbank to close the accounts of the Late V H Bosman (Acc: ********** 032 / ********** 6 9989) and transfer the proceeds to the Estate Account - I am the appointed Executor in the Estate. I am unable to finalize the estate until Nedbank closed the accounts and transferred the money.</p> <p> </p> <p>Today is the 12th day of October 2016, and still the account has not been closed. We are unable to get hold of them telephonically. Corlene Haywood of the local Middelburg Mall branch rendered excellent service, however she is relying on the Deceased Estate Department of Nedbank, as the accounts cannot be closed locally. Certain payments have to be made, however, this cannot be done due to the fact that Nedbank takes forever to close an account. This is, to be honest, pathetic...</p> <p> </p>