1 reviews | Active since May 2016
If you have a Nedfleet Card - STOP IT NOW
<p>I secured a Nedbank Fleet Card based on the assurance that they had checks and balances to detect and prevent ***** on the Fleet Cards by Monitoring KM readings and Fuel Consumption . A member of my Staff in Cahoots with a Vendor **********ly Used my Fleet Cards to Draw Cash, Providing false Km reading for 3 MONTHS. Nedbanks Only response was to allow my limit to be exceeded and then asked FOR MORE MONEY TO BE DEPOSSITED!!. Despite the Fact that the KM reading went BACKWARDS from 97000km to 47000km - and would present a NEGATIVE fuel consumption and that the Card was not even present when the ***** occured- Nedbank Paid out R 39 000.00 in Funds to a *********-</p> <p>There was simple , rude and Arrogant- It is not their Problem despite the fact that all the chacks and Balances they promised totally failed and they exceeded my Limit without my permission- They simply stated that I should exersize more care in appointing Staff.</p> <p> </p> <p>Almost Four weeks after the fact- CEO Mike Brown has become aware of this and kindly offered me R 5000.00 but continued to state that Nedbank bears no responsibility- but they will Investigate.</p> <p> </p> <p>After 32 Years of Loyalty to Nedbank- I am closing my Nedbank accounts!!!!</p>
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
