Idoits in Finance Department

<p>I recently went to Nedbank for a loan. I went there because i have had a Nedbank account for years and because I THOUGHT THEY WHERE A GREAT BANK, but to my DISGUST I was wrong.</p> <p> </p> <p>I earn a basic + commission + overtime + bounce + other (remuneration for managing the store), these are recuring every month. All the amounts together equal my pay and every month my pay is the same amout in the bank may differ by R1 or R2. </p> <p> </p> <p>Ufortunetly the idiots that developed the system made sure that the commission and others does not count as money in, which is in correct as i get all of it every month, and not a once off but a monthly RECURING INCOME. The system because of being the way it is declined it, because it only takes in account my basic and not the other recuring income.</p> <p> </p> <p>The consualtant understood what i was telling him and then did the application the correct way, and i was offered an amount. The idoits at the finance department did not read or maybe under stand the motivatoin letter that the consualtant sent with a years payslips as proof. They the corrected it the wrong way and then i was declined.</p> <p> </p> <p>When i go to Capitec they enter the payslip as is and because it is a recuring amounts they enter 3 month payslips and then the system calculatets the amount in and then i get an offer.</p> <p> </p> <p>If they can do that and a bank that has been around as long as you have can not do the correct calculations, then i feel that i will cancel my credit card and Transaction account with you and never do business with you again as i just keep getting horible service from the head office.</p>