ID bookings not option with Nedbank

I wanted to make a booking with Nedbank to go and do my fingerprints and photo for my new ID document. However it seems that Nedbank does not offer it anymore since you can only make a booking with ABSA now Nedbank is not an option at all anymore Tried to call the branch where it is supposed to be a option and sat on the phone for 30 minutes no answer Then called Nedbank head office and was given a number to call at the branch since they could not help And that number was immediately engaged.

Maybe you should advertise that Nedbank does not do this and people should not bother