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nomasonto X

1 reviews | Active since Aug 2013

11 Mar 2015, 20:37

I wish all consultants can be as pleasant

I went to Durban Central Ned-bank to apply for a personal loan. I was assisted by the lady named Sibongile Thusi and she was so helpful. She was welcoming and smiling and made my day in the bank seem lighter because when I got there my heart was heavy and was looking for help. I don't bank with Nedbank but with the service she gave me, Im considering migrating to this bank. I just wish her to continue helping us clients with the kind heart she showed me.

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Replies (1)
Nedbank
Nedbank's reply12 Mar 2015, 08:02
Official
Hello sontoe031,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team