KP
Keketso P
1 reviews | Active since Apr 2014
10 Nov 2015, 13:11
I was transferred to 6 different consultants
I contacted the nedbank card division to get a paid up letter on my credit card no one can assist instead I am being transferretransfered from one agent to the other.I am livid by the customer service no one takes this request serious this is my credit record that is being compromised.
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Nedbank's replyOfficial
10 Nov 2015, 14:45Hello Phakoe,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply10 Nov 2015, 14:45
Official
Hello Phakoe,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team