I WANT TO SETTLE YOUR LOAN, WHY CANT YOU TAKE ME SERIOUS NEDBANK????

HOW DO YOU EXPECT YOUR CLIENTS TO SETTLE THEIR LOANS WHEN YOU DON'T GIVE THEM DISCOUNT LIKE OTHER INSTITUTIONS, SETTLEMENT QUOTE DOESN'T HAVE DISCOUNT, REALLY THIS IS RIDICULOUS, FEW MONTHS BACK I WAS GIVEN A QUOTE THAT HAD A DISCOUNT NOW THAT I WANT TO PAY THE SETTLEMENT QUOTE DOESN'T HAVE DISCOUNT, IS THIS HOW YOU MILK PEOPLE THEIR MONEY, V=CAN I GET SOMEONE TO SEND ME A QUOTE WITH A DISCOUNT, I'M TIRED OF YOUR *********** CONSULTANT