LM
LUCKY M

1 reviews | Active since Jan 2015

27 Jul 2015, 14:04

I WANT MY PROFILE NUMBER TODAY

I am sick and tired when someone told me like Luyanda from call centre I FAILED.if she tells me i failled security questions.SHE ASK MY ID ,CELLPHONE AND ALL SORT OF THIS AND I GAVE HER THEN I MUST GO TO BRANCH WHY.if am not trained on internet banking how should i know the links.

0
Replies (1)
Nedbank
Nedbank's reply27 Jul 2015, 14:30
Official
Hello lmoratwe,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team