GM
Goitseone M

1 reviews | Active since Jun 2015

18 Jun 2015, 16:01

I want my money back

I'm so disappointed with the bank. I have never had problems with it and now this duplication issue. What kind of system is one that processes transactions twice and fails to fix it immediately? I need my funds back immediately! And how dare you make my account go into overdraft when I don't even have an overdraft facility?... now any kind of funds that will be deposited into my account will be used to fix an overdraft I didn't have any part in!<br> <br> As a student, every cent counts. Now I'm stuck here without money, with a bank account that's in overdraft. And the lady at the bank said it could take a while for funds to be returned. Why would it take more than 24 hours to right your wrong?<br> <br> I suggest the bank make things right immediately! This is unfair and should not happen again.

0
Replies (1)
Nedbank
Nedbank's reply19 Jun 2015, 08:57
Official
Hello Goitse_13,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team