CM
Conroy M

1 reviews | Active since Sept 2011

13 Apr 2016, 14:38

I've been a Nedbank client for some 30yrs

I've been a Nedbank client for some 30 Years. Nedbank Cresta.<br> When Nedbank 'phones ME on MY cellphone, and I answer, I expect to be a recognised client of Nedbank.<br> You don't have to ask for my date of birth and my dog's name. You phoned ME on MY cellphone.<br> The mere fact that lots more than 50% of South Africa is ******* doesn't make me potentially *******.<br> All I was going to be told is that my A/c is short of funds and I need to pay some funds in. I've done that. There's no security issue about telling me that.<br> Where are the days when there was a bank manager who knew his clients???<br> Have a nice day.<br>

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Replies (1)
Nedbank
Nedbank's reply13 Apr 2016, 14:49
Official
Hello Conroym,

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards
Client Experience Team