sM
sinamava M
1 reviews | Active since May 2015
20 May 2015, 12:36
i risponded to the email I got from nedbank.
How disappointed I am with the floppy service I just received. Got this email and called and went through three people who transferred me from one department to the other. To have the third lady telling me that I need to go the branch to change/update my cell number. When the voice prompts said I must remind the agent to update my contact details. <br> <br> I don't regret leaving your bank. Specially after this call I JUST HAD.<br> <br> MY REFERENCE IS ***1, I no longer want your product...
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Replies (1)Nedbank's replyOfficial
20 May 2015, 12:50Hello sinamava ,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply20 May 2015, 12:50
Official
Hello sinamava ,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
