YJ
Yuval J

1 reviews | Active since Aug 2012

27 May 2015, 00:18

I never asked for Greenbacks now money deducted

I never asked for Greenbacks or to link any of my accounts to Green Backs. This is a breach of contract. When I went to speak to the people a year ago about all sort of things, they said it is only good for like credit cards and similar things so I should not take it.<br> <br> Now I have -R200 in my bank account. I never signed or gave any permission for this. And now I have to pay a honouring fee to the bank. <br> <br> I demand a reversal immediately of this money as well as deduction of this honouring fee and compensation for being without food for 2 days due to this. I am going the legal way if necessary and will contact FaceBook and other media. The law states if something is for the public interest, I have a right to say what I want. Nedbank has to by law prove that I asked for this looking at signed docs and voice recordings.<br> <br> Contact me ASAP to sort this out not 2 weeks from now. Every day you take to answer me, I go without food.<br> <br> I never asked for this R200 deduction for greenbacks. It is funny it is the only time it went off. Nothing else has ever gone off before. I am very dissapointed in Nedbank. I am also going to take all my funds and move to another bank if that is what you want.

0
Replies (1)
Nedbank
Nedbank's reply27 May 2015, 08:31
Official
Hello slakkedel,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team