NN
Nozipho N

1 reviews | Active since Nov 2014

24 Mar 2015, 21:50

I'm cancelling with a smile

Today I woke up wanting to opent up an investment acc where Ill be saving R2000 a month, obviously the first option would be the bank my salary goes in however after the i received from Johanna Masuthu was beyond me it below pathetic firstly she was not patient and dont get me started on the surreal complexities of her attitude in front of other customers the nerve to tell me she's going to lunch while i was runninmg late for work. I'm investing and bring revenue to the bank and not borrowing so, it brings me great pleasure to say that FNB out did themselves Thobile to be exact and i will be transferring all my account to fNB with immediate effect. This time I'll make sure I go before her lunch, s even though I'll be paying higher charges the service rendered is worth te charges so big to FNB not only are they innovative however they have super staff like Thobile.

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Replies (1)
Nedbank
Nedbank's reply25 Mar 2015, 07:43
Official
Hello Krazee N,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team