I LEFT NEDBANK FOR THIS, CAME back to NEDBANK AND EXPERIENCED THE SAME

I called Nedbank to see if my credit was ready. it was confirmed ready. I went to the branch (lady at the front was very pleasant) I took a ticket (of which i have a pic C004 taken at 10.16am) i was told it would be max 20 min. I waited for 60 min and still no help. I still have no card. I'M TALKING ABOUT PICKING UP A CARD, that's it!!!!! This is horrific service. This is why i left Nedbank previously. It took more than 3 weeks for my cards to be ready. I will NOT BE WAITING in ine for another hour again. Please deliver my card to me at my office or i will be leaving for a second time and NEVER coming back. GET you service jacked up!!! Learn from other banks. Capitec, although EXTREMELY BUSY, gave me my current account card in under 5 min, in a MUCH BUSIER TIME AND BRANCH than Nedbank today. And they also use biometrics. I LOOK FORWARD TO MY CARD at my office in 24 hours (as my office is literal 1km from Gateway Branch) NO 2 week waiting !!!!!!!