*****!! I HAVE NEVER BANKED WITH NEDBANK BUT I HAVE A CREDIT CARD WITHOUT APPLYING. ***** !!

I'm complaining on behalf of my husband. Today the 28th May we visited Nedbank in The Glen mall to request for a letter confirming that he does not hold an account with them to our surprise he was advised that he has a Nedbank credit card and they also printed a statement showing a limit of R95 000. We were both shocked because he has never banked with Nedbank in his entire life. when he asked the lady to give him more details, how was it opened and when , she could not answer those questions and told us to call the card division. When he called the card division they confirmed the credit card in his name but they still could not provide and details, how was it opened and when, they said they can't even see the application he has signed. He requested for any information to be able to report this to ***** division, they said they will get back to him in 24hrs. This is day light ***** of which was done by the by the Nedbank's employee. They asked if he has never lost his ID and he has not!!!!!!!!! he needs this credit card stopped as in NOW because the lady at the branch said the card has been dispatched but did not specify to which branch. PLS CALL Mr MDAKANE ON ***