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Xolile D

1 reviews | Active since Nov 2010

01 Sept 2015, 07:42

I have been there 7 times already

I am extremely disappointed by the non -service delivery, I keep getting at Maponya mall pick and pay branch. I have been there 7 times already to apply for a loan and every time its a new excuse to avert helping me starting to think and I am honestly Nedbank doesnt want my business. The last excuse I got was the system was problematic for loans alone and I should leave my paperwork and particulars and maybe someone was going to call me regarding the loan. Now with no cer*****y how could I just leave my papers nje. I then decided I was going to leave with my papers as I can see they did not want to help me.<br> <br> I need intervention and advise on which other branch I can use to go apply for the loan as Mamponya is one I am not visiting ever again

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Replies (1)
Nedbank
Nedbank's reply01 Sept 2015, 08:35
Official
Hello xoliledl,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team