1 reviews | Active since Jan 2017

24 Jan 2017, 10:15

I hate NEDBANK

<p>I had a current account with Nedbank Edenvale. It had a small R10,000.00 overdraft facility. I am a contract worker and last year, at the end of June 2016, my contract ended. I notified my personal banker about this. Nedbank then withdrew my overdraft facility. I paid R6000.00 of the overdraft and organised to pay the balance off at R1000.00 per month - which I have been doing. In December I managed to find work. I went to Nedbank Greenstone and requested that I open a savings account. In January, Pinky called me and told me I had to close the new account as it was a current account. She later called me and said it wasnt a current account and everything was in order and it would NOT be closed. This morning I checked my Internet banking and the account HAS BEEN CLOSED. I am supposed to receive a salary tomorrow - to pay, amoungst other things - my NEDBANK bond, my NEDBANK credit cards and my NEDBANK MFC account - how the hell does NEDBANK expect me to do this? I was told, by Pinky that everything was fine and the account would remain open. Then - Nedbank closes the very account I can use to pay my debts, Talk about kicking a person when they are down. I am in tears - do I deserve this?</p>

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Replies (2)
Nedbank
Nedbank's reply24 Jan 2017, 12:10
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply24 Jan 2017, 12:10
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team