1 reviews | Active since Oct 2016
I DON'T HAVE WORDS ABOUT HOW I FEEL ABOUT NEDBANK
Just after the frustration I had last week of 1. depositing money at the ATM on the 31st May to be able to transact from the App...unfortunately due to the network I couldn't then told myself I will transact in the morning on the 1st June, then yes the next day when I was about to transact...the money was gone which didn't make sense to me, I panicked...called the bank and I was told that because I deposited money after hours...it will take 24-48 hours for the money to reflect in my account and that didn't make sense to me because I if it wasn't for the network I would have been able to transact and the lady who was assisting me was so rude and couldn't explain why the money was showing on my account on the 31st; 2.Sending money to the wrong mobile number and wait for 7 days hoping the money will reverse back to my account,I escalated the case with the bank wrote a review about it and received a call to tell me now that I made them aware that other banks have functions to stop or reverse an incorrect mobile transaction, they have technicians working on it...pity on my expense; 3.I am now being told that according to the system I transacted on the 4th June and not on the 2nd and now this extends the 7 days which I was advised to have patience for.
