I did not get paid because if Nedbank

<p>25/07 was supposed to be my pay day but till now nothing. On the 6th of July I went to Nedbank Phumulani to activate my account as I have app**** on line, everything was done and even activated their precious money app on my phone. When I got to work the following Monday, I decided to switch my salary to Nedbank. I called the CC, they guided me on how to get the proof to submit to payroll....wrong move. The app was activated with a closed account, of which I have to payroll. How does that happen for the first time their app pick up a closed account. Everyone is paid now except me, I contacted payroll, they confirmed that the salary was accepted by the bank and they have no rejection. Called Nedbank CC spoke to them, and&nbsp;they confirmed that&nbsp;they can see the money and advised me to go to the branch... I did not waste time, I took taxify to the branch, they were all going back and forth, they told me that I should wait 24hrs for the money to be cleared, but I could see they were also not sure on what they were saying. I called CC again, no assistance then&nbsp;*** she was so kind and understanding of the situation, she spoke to the supervisor, and given the branch a go ahead to open the closed account? there comes the interesting part...they don't know how. In the branch, there is no team leader, no manager. Till now no one has tired to contact me. Still I don't have my salary, my kids are hungry after my pay day. Spent on taxify R125, the money I don't have for nothing. I am going back there today.</p>