I cannot make changes to my own account

Hi,<br> <br> Someone at your office in Claremont decided it was a good idea to make my bond the main account on my profile. I never asked for this, I never even knew this was the case before today. Because of this, I wasted an entire half a day trying to up my payment limit on my ACCOUNT above R150 000. I can't even do this because the bond is a joint bond in my wife's and mine name.<br> <br> Not only this, but your staff was unwilling to rectify their mistake without my wife's signature (go figure). So basically, to make any meaningful changes to my OWN bank account, I need to get my wife's signature, .<br> <br> I won't begin to explain how angry this kind of closed-off, rigid, problematic, last-century process makes me feel.<br> <br> By the way, why one earth do I even need to come into the bank to do this in the first place??<br> <br> -Lloyd