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Thulani T

1 reviews | Active since Mar 2015

24 Mar 2015, 17:40

I CANNOT GET MY R1500 BETWEEN NEDBANK and CAPITEC.

It was on the 07/02/2015 when i made an internet banking transaction to the wrong account by mistake \CAPITEC BANK "";i told the consultant at CAPITEC that it was a mistake transaction the consultant then froze the funds told me that my bank must do a recall.I then called the capitec account holder told them ;she then went to CAPITEC BANK branch to try and acces the funds that is when we ralised that the funds have been frozen. """

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Replies (1)
Nedbank
Nedbank's reply25 Mar 2015, 07:30
Official
Hello thulani82,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.

Kind regards

Client Experience Team