I can scream. 20 minutes on the phone and no resolution.

on Friday 30/8 at 08.57 I received a message of a deposit from a company I have never heard of. Called Nedbank, and no assistance. On Saturday night 22.31 I received a message my Nedbank Insurance Policy had lapsed. Yesterday at 17.55 I deposited R 1000 in cash at the ATM to meet my debit orders, only to be informed it takes 24 hours. I called Complaints and was told by a rude man this is not a complaint. I was then transferred to Insurance and the woman cannot find my policy number. I want my policy re-instated and I am not paying for unpaid debit orders.